How has technology impacted your supply chains? And furthermore, how do you use technological solutions to expand beyond your normal brick-and-mortar channels to achieve economies of scale? Just look at how shopping has changed. Grocery stores of all sizes have begun to leverage technology in many ways. It started with simple web-based ordering but has since evolved into so much more.
The way consumers obtain goods has undergone a major shift and forward-thinking companies are at the forefront of this change. It’s also important to consider that this change is not limited to big box stores but can be just as effectively embraced by independent grocers and food retailers of all sizes and types.
Technological solutions streamline operations
There is a myriad of ways stores have used advanced software solutions to address supply chain problems, merge the retail and grocery sectors, and enhance and refine their operations. From custom software solutions to mobile apps, order management systems, inventory management systems, and more. Some food retailers have even begun using business intelligence and big data analytics to gain a competitive edge in their market.
But why are food retailers – who already face thinning margins – spending much-needed treasure on advanced systems like these? Quite simply because technological solutions eliminate the overhead associated with meeting demand. As other industries have moved into the digital space to take advantage of cost savings, so have food retailers and grocers. Autonomous solutions in software technology, logistics, and inventory management allow companies to enhance their customer experience by providing an omnichannel presence.
Adapting to a changing environment
As supply chains become leaner and obtaining inventory becomes more difficult, grocery retailers can use online channels to increase sales. The use of mobile apps with features that allow shoppers to create grocery lists in real-time can redefine your store’s reputation as a cutting-edge operation. Imagine a scenario where a consumer places an order, pays, then picks up their groceries. It’s also important to note that this is happening not just at the consumer level, but at the retail level as well.
Employees can use wearable technology to aggregate, route and manage orders. QR codes and readers can be used to track inventory more effectively and accurately. When a customer places an order, it can be downloaded into a specific program or device, and then once it has been picked up, updated within the program. Using systems like these reduce errors and streamlines the process from order to pick-up and itemization.
UNFI Professional Services specializes in offering technological solutions for stores looking to decrease costs while increasing effectiveness and efficiency. Level up your store by perusing the various retail technology services we offer today!